Why would we hire a company like yours to get out of our timeshare?
We are a service that takes the headache out of removing your name from your unwanted timeshare(s). If your resort doesn't offer a 'take-back' program and you have been unsuccessful in your attempts to sell it, then we can help.
How long will it take to get us out of our timeshare?
If you are using our Timeshare Exit Service (Paid Off) we guarantee to have the service completed in 12 months. If you have an active loan and are using our Mortgage Intervention Service then we guarantee 24 months to complete the Timeshare Cancellation.
What's the difference between Mortgage Intervention and the Timeshare Exit Service?
Our Mortgage Intervention Service is for timeshare owners who still have active financing and made a purchase under lies and misrepresentation. Our Timeshare Exit Service provides a easy exit option for paid-off timeshares to be transferred out of your name legally and permanently.
How do we know if we qualify for Timeshare Cancellation?
For our Timeshare Exit Service we transfer it back to the resort, give it away (donate it), or dispute it directly with your developer or HOA. For our Timeshare Mortgage Intervention Service we assist you in disputing the purchase with your developer, escalate it to other agencies, and use a licensed attorney if needed to finish the process.
Our timeshare doesn't qualify for the Timeshare Exit Service, now what?
Both the owners of the company have years of experience in the timeshare industry. Our company was founded in 2020 after years of working for other firms that we felt charged too much for their services. We believe owners should have options to exit their timeshare that don't put them in worse financial shape.
How much do you charge for Timeshare Cancellation Services compared to your competitors?
Our pricing is the most affordable in the Timeshare Exit Industry and we have been told we are much less than what others charge. We are not in business to get rich, but want to provide a great service and make a living.
What's your biggest market differentiator regarding Timeshare Cancellation?
You keep 100% of any recovered money that you're refunded from your Timeshare Developer. We do not guarantee that your Timeshare Company will refund your money, but we do often get our clients substantial amounts back from their timeshare cancellation.
If we fail to deliver as promised in your Service Agreement, we refund 100% of your money. It's that simple.
How do we know you will be successful in getting us out?
Each one of our clients must go through extensive vetting and a Timeshare Exit Eligibility Process before we agree to work together. If we believe there is little or no merit to your requests for timeshare exit and intervention and/or that we will be unable to get you out of your timeshare legally and permanently, then we will not accept you as a client. We would rather be honest with you and ourselves upfront, than have to refund you after working on your behalf for twelve plus months.
Do you guarantee that you will get us refunded on our timeshare?
No we do not. While sometimes owners are refunded by their developers for purchases that were made under lies and false pretenses, it is not something we can reasonably guarantee. What we DO guarantee is to get you out of your timeshare legally and permanently.
We have set out to be upstanding corporate citizens and operate under a tightly constructed ethical framework. We want to experience continued growth and longevity and want to do right by our clients. We are members of the Myrtle Beach Chamber of Commerce and Better Business Bureau. We are the #1 choice for Timeshare Cancellation.
We are a smaller company with 15 employees and are family owned and operated.
What are your office hours?
Monday - Friday 9:00 AM to 6:00 PM
Can we meet with you in person?
Yes - we would be happy to meet with you. When can either come to you or you can come visit with us.
Are the owners related?
Yes - the owners are mother and son. They have been working together to help folks get rid of timeshares.
Why do you provide these services?
We believe the timeshare industry is fraught with abuse of its customers and that someone needs to fight for the rights of its victims.
Have you ever been sued by a timeshare company?
Not yet. We have been sent bullying letters from several, but take that as a mark of a job well done. Our next move is adding a partner attorney as a co-owner to thwart victim silencing by these large companies. They would prefer that you have ZERO companies and people advocating for your rights.
Have you ever worked for a timeshare company?
Yes - every employee of our company has been in this industry for years.
You say you're a veteran owned company, who's the veteran?
Charles Howard - our President - served as an Army Infantry officer for six plus years and served one tour in Iraq. Our company appreciates those who serve and offers a 10% discount on all services for our veterans and veteran families.
04. Financial Questions
Does your company offer financing?
Yes we do! We currently offer 6 months at 0% interest to all of our eligible customers.
If we make payments to you, how do we pay?
We have an online payment portal and instructions will be sent with your welcome packet.
Can we stop making payments of our timeshare?
We get the question "can we stop making payments of our timeshare?" That is a completely personal decision that you must decide without our input. We understand that often our clients are in a bind financially from their high-interest timeshare loan payments, yet stopping payments can have consequences nonetheless. Ultimately you and your family must make the choice on what's the best option for your situation.
Does your company ever get money back that your clients spent on their timeshare?
Yes we do! We pride ourselves on assisting owners who have been lied to or misrepresented fight to get their money back. It isn't a guarantee for our service, but if you feel like you've been lied to or misrepresented then please let us hear about it so we can give you an accurate assessment on what your options are.
What payment methods do you accept?
We accept all major credit cards, personal checks, money orders, and certified checks.
Our service provides a dispute framework and assistance for our clients to legally get out of timeshare and accompanying loan that were sold under lies and misrepresentation. We assist you directly dispute the purchase or purchases you've made and help to get you out of the unwanted timeshares permanently. We do not recommend that you ever stop making payments on your timeshare. Stopping paymentson your timeshare is the only way your credit would suffer from our service.
Can I stop making payments on my timeshare if I hire you?
We do not recommend that you ever stop making payments to your timeshare developer. If you want to hire us for the Timeshare Exit Service - your account must current with all maintenance paid and no encumbrances on your property.
We have no money and can't afford our timeshare, let alone pay you - how can we still do this?
Our firm is committed to helping those in need. We have provided our services before for $1 and are committed to truly helping people that cannot pay us. If you are in dire straights, let us know because we want to help you and will take one case per month without being compensated.
What happens if we are late on our payments with you?
Life happens, we get it. Please let us know within the first 5 days after you've missed your payment so we can work out a new payment arrangement.
I can't find the payment link online, where do I go?
Your Welcome Packet is sent within 72 hours of hiring us and completing your paperwork. We send out your packet through United States Postal Service - Priority Mail which arrives in 3-5 business days from the date it is sent. Also, included is a return, pre-paid envelope, for your needed Timeshare Exit documents. Please know that you may submit some of the documents electronically through our website.
When will our Case Manager reach out to us?
Within the first 72 hours after your signing the Service Agreement.
Will we keep working with same Case Manager?
Yes - once assigned a Case Manager that same person will be with you from start to finish.