LEGAL
Privacy Policy
Please read this policy carefully to understand how we collect, use, and protect your information. Last updated: February 25, 2026.
Table of Contents
1. Who We Are
This Privacy Policy explains how HVM STRATEGIES LLC dba CANCEL TIMESHARE ("Cancel Timeshare," "we," "us," or "our") collects, uses, and protects personal information when you use our website and services.
2. Information We Collect
We may collect the following categories of information:
- Contact details: name, email address, phone number, and mailing address
- Case-related details: timeshare ownership, contract, lender/resort details, and related documents
- Communication records: messages, consultation notes, and support interactions
- Transaction details: billing and payment status (we do not store full payment card numbers on our servers)
- Technical information: device/browser data and basic server logs required for security and reliability
3. How We Use Information
We use personal information to:
- Provide and manage timeshare exit services
- Communicate with you about consultations, case updates, and support
- Process payments and maintain account records
- Improve service quality and operations
- Meet legal, regulatory, and contractual obligations
5. Payments
Payments may be processed by third-party payment providers. Those providers process payment data under their own privacy terms and security controls.
7. Data Retention
We retain information only for as long as necessary to provide services, resolve disputes, enforce agreements, and satisfy legal or regulatory requirements.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction.
No internet or storage system is guaranteed 100% secure, but we continuously work to protect the information we hold.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access, correction, deletion, or restriction of your personal information.
To make a privacy request, contact us at contact@canceltimeshare.io.
10. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
11. Third-Party Links
Our website may link to third-party sites and services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies directly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
13. Contact Information
If you have questions about this Privacy Policy or want to submit a data request, contact:
HVM STRATEGIES LLC dba CANCEL TIMESHARE
1000 S COMMONS DR #396
Myrtle Beach, SC 29588
Email: contact@canceltimeshare.io
Phone: (843) 890-8839
Need help with a privacy request?
Email contact@canceltimeshare.io and we'll guide you through the process.