Protect yourself from timeshare exit scams.
The timeshare exit industry has its share of bad actors. Learn to recognize the warning signs before you become a victim.
Important Notice
If you've already paid money to a company you now believe is a scam, contact your bank or credit card company immediately to dispute the charges. You may also file complaints with the FTC, your state Attorney General, and the BBB.
Red Flags to Watch For
Demanding Large Upfront Fees
HIGH RISKScam companies often demand $10,000-$15,000+ upfront before doing any work. Legitimate companies offer payment plans and don't require huge upfront payments.
Promising Unrealistic Timelines
HIGH RISKBe wary of anyone promising to cancel your timeshare in "30 days" or "90 days." Most legitimate exits take 12-18 months. Quick promises usually mean quick disappointments.
Cold Calling About Your Timeshare
HIGH RISKLegitimate exit companies don't cold call. If someone calls you unsolicited claiming they have a buyer for your timeshare or can get you out quickly, it's almost certainly a scam.
No BBB Accreditation
Check the Better Business Bureau. Scam companies often have F ratings, unresolved complaints, or no presence at all. Legitimate companies maintain good standing.
No Written Guarantee
HIGH RISKIf they won't put their promises in writing — especially a money-back guarantee — walk away. Verbal promises mean nothing when things go wrong.
Pressure to Sign Immediately
High-pressure tactics like "this offer expires today" or "we can only help a limited number of people" are classic scam techniques. Legitimate companies let you take time to decide.
No Dedicated Case Manager
If you can't reach a specific person who knows your case, that's a red flag. Scam companies often have rotating call centers where no one takes responsibility.
Claiming to Have a Buyer
HIGH RISK"We have a buyer waiting for your timeshare" is one of the oldest scams in the book. The resale market for timeshares is virtually non-existent. Don't pay fees to list your timeshare for sale.
Before Hiring Any Exit Company
- ✓Research any company on the BBB website before engaging
- ✓Never pay large upfront fees — legitimate companies offer payment plans
- ✓Get everything in writing, including guarantees and timelines
- ✓Be skeptical of unsolicited calls about your timeshare
- ✓Ask for references from past clients
- ✓Verify the company has a physical address (not just a P.O. Box)
- ✓Check online reviews on multiple platforms
- ✓Never wire money or send cashier's checks
- ✓BBB Accredited with A+ rating
- ✓Published website pricing before enrollment
- ✓100% money-back guarantee in writing
- ✓We only accept cases we believe we can win
- ✓Dedicated case manager for every client
- ✓Client portal for 24/7 case tracking
- ✓5,000+ families served since 2019
Want to verify we're legitimate?
Check our BBB profile, review our published pricing, and call us with any questions. We're happy to prove ourselves.